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Meet the Author

Jake Buckley
Director of Customer Success
My name is Jake and I've been working in customer service for over 20 years! I joined Cablecast in February 2023. Our team is dedicated to making sure you have a great customer experience and to help you find the answer to your questions.
See More By Jake

608 vs 708 Caption Encodes with Cablecast

May 10, 2023 - 1375 views
Caption encoding settings within Cablecast. High level information for Tech geeks to enjoy.

Cablecast Remote Support Tool

September 17, 2025 - 658 views
This article provides information about the Cablecast Remote Support Tool, where to find the installer and how to make sure you are setup for remote support access.

Cablecast Accessibility: What to Know About WCAG & ADA

February 27, 2025 - 621 views
Learn how Cablecast Internet Channels support WCAG 2.1 AA compliance under the ADA, what the current compliance deadlines are for state and local governments, and how Cablecast tools like closed captioning and audio descriptions can help you get there.

Cablecast Support Packages

February 2, 2024 - 572 views
This article summarizes the Bronze, Gold and Platinum support packages offered by Cablecast. Read on to find out more info about what each support level best suits your needs.

Cablecast Commission Guide

January 25, 2024 - 538 views
This article helps understand the process for commissioning a new Cablecast system. The Cablecast team will assist you through this process. More information can be found in this article.

Cablecast Software Update Guide

May 13, 2024 - 531 views
This article covers best practices for updating your Cablecast software. Read on to learn more about how to request an update, when to update and resources you can use once you're on the latest software!

Cablecast CG Channel Designs

January 2, 2024 - 443 views
These pre-built channels will help you get your Cablecast CG bulletin board up and running faster. Simply download, install on your server and start customizing.

Cablecast Remote Support Tool

September 17, 2025 - 405 views
This article provides information about the Cablecast Remote Support Tool, where to find the installer and how to make sure you are setup for remote support access.

Cablecast & Windows 11

August 5, 2024 - 339 views
This article explains eligibility and requirements for updating Cablecast from Windows 10 to Windows 11.

BitFocus Companion & Cablecast

October 31, 2025 - 327 views
The BitFocus companion app allows you to use Cablecast Macros to further empower your workflows using the web UI or a control surface like Elgato Stream Deck.

LIVE Multi Documentation

January 22, 2025 - 308 views
This article covers information for the Multi Live 800 series servers. These servers started shipping January 2025.

Commissioning: Windows 11 Setup

January 17, 2025 - 265 views
This article covers the Windows 11 out of box experience that started shipping with the Cablecast 800 series servers in January 2025.

Welcome to Cablecast 7.8

August 8, 2024 - 253 views
This article features release information and resources for Cablecast 7.8 which includes Social Streaming, Multiple Audio Programming (MAP) and Control Rooms.

Cablecast Hardware Warranty & Support Start Dates

April 29, 2024 - 239 views
This article will help you understand the start dates associated with our hardware warranties and support.

Cablecast 7.6.8 Release

September 18, 2023 - 233 views
This a maintenance release of Cablecast V7.6. Included are many enhancements, stability improvements, and bug fixes.4 Release Date: September 11th, 2023